Website And Email Migration FAQ
Can I migrate WordPress for free?
WordPress migrations can qualify for the free trial when the detected files and database stay within the clean WordPress base install footprint plus 10%. Route add-ons like domain rewrites can still use credits.
How is Migration Monkey useful for website owners?
Website owners get a practical path through a migration instead of a pile of disconnected hosting instructions. The estimator explains likely size, app type, route, and risk before checkout. The workflow captures data ownership approval, generates source and destination steps, supports temporary-domain testing, handles WordPress URL replacement, and shows warnings when DNS, WAF, database, file permission, or provider limits need attention.
How is Migration Monkey useful for agencies?
Agencies can use Migration Monkey as the back office for repeat migration work. It standardizes intake, app detection, credit or scope estimates, endpoint notes, operator handoff, support tickets, logs, cutover checks, and client reports. That makes it useful for web design agencies, SEO teams, MSPs, hosting support teams, and freelancers who move many WordPress sites, mailboxes, ecommerce stores, or legacy apps.
Can agency accounts use seats instead of credits?
Yes. Credits are easiest for one-time website owners because each migration can be estimated before purchase. Agency Ops starts at 5 operator seats for $199 per seat monthly, so the entry plan is $995 per month with 12,500 pooled monthly credits included. Annual prepay lowers the seat rate to $159 per operator monthly. Complex, custom, Node.js, Magento, WordPress.com, and tenant email migrations can still use the normal credit math so unusual work does not burn the shared pool unfairly.
Where does my data go?
Files and database content move directly between your source and destination servers. Mailbox content moves directly between source and destination providers in the default email bridge. Migration Monkey keeps the control-plane records needed for billing, consent, troubleshooting, and logs.
Can Migration Monkey migrate email accounts?
Yes. Email profiles cover Gmail, Google Workspace, Microsoft 365, Outlook, Hotmail, Yahoo, Zoho, cPanel, and generic IMAP providers. The estimate uses mailbox GB, mailbox count, provider auth, throttling, destination quota, and whether assisted relay is required.
Do you store email message bodies?
No by default. The normal email route is no-custody mailbox-to-mailbox transfer. Assisted encrypted relay is only for hard cases where direct bridge is not practical, and it requires explicit owner approval for that job.
Can you move Gmail, Microsoft 365, Yahoo, Hotmail, or Zoho mail?
Yes. Gmail and Microsoft 365 use OAuth-aware routes where possible. Yahoo, iCloud, cPanel, Zoho, GoDaddy, Titan, and other providers can use IMAP when the provider supports it and the account owner supplies the right temporary app password or authorization path.
Can I use a temporary domain?
Yes. You can restore to a temporary destination domain, then rewrite WordPress URLs to the final domain during cutover.
What apps are supported?
Migration Monkey is built for WordPress and email first, with app-aware pricing and job setup for Magento, Joomla, Drupal, PrestaShop, OpenCart, Laravel, Symfony, Nextcloud, ownCloud, Matomo, Node.js, custom installs, and major mailbox providers.
Can you migrate sites behind Cloudflare, Sucuri, or Help4.net?
Yes. Select the matching source constraint so the job includes scoped WAF bypass steps, cache checks, origin-lock warnings, and post-cutover purge reminders.
Can you move from WordPress.com?
Yes, but it depends on the WordPress.com plan. Plugin-enabled and SFTP-enabled plans get deeper migration paths. Export-only plans use XML export, media reconciliation, and assisted cleanup.
What database engines are supported?
WordPress MySQL/MariaDB is the strongest live path. PostgreSQL, SQLite, MongoDB, Redis, external database setups, and custom Node.js/Laravel data stores are tracked as job requirements and routed through guided runbooks until their automated paths are fully tested.
Where are the migration tutorials?
The Migration Monkey tutorial library covers email migration, IMAP, Gmail, Microsoft 365, cPanel/Zoho mail, cPanel WordPress moves, temporary domains, WordPress search/replace, destination prep, agent troubleshooting, Laravel, Node.js, Drupal, Joomla, PrestaShop, and post-migration verification.